Recent Why SERVPRO Posts

Honor Impactful People through the Annual Stockton Holiday Tree Lighting Ceremony

12/1/2020 (Permalink)

Close-up of holiday lights; blurred for effect Don't let water damage interrupt your holidays. SERVPRO is always available to restore your home.

Follow the Tree Lighting Virtually from the Comfort of your Stockton Home 

The tree lighting ceremonies held in Stockton and other cities across San Joaquin County help people recognize those who have impacted their lives through honorary or memorial light dedication. This year because of the social distancing and potentially unsafe conditions, the tree lighting events are held virtual so you can follow the proceeding from the safety of your home. The tree lighting is a noble exercise since the donations collected through the dedication lights support the programs for terminally ill patients run by the Hospice San Joaquin.  

Other details about the event include:

  • Memory boards are available with a list of the names of people honored by the lights.
  • You can follow the virtual event and updates on the event's actual date through the hospice website or their official Facebook page.
  • Tribute updates are made between 10th and 20th December and remain through the end of the year. 

SERVPRO of Stockton helps maintain comfort levels by fast-tracking water extraction from Stockton properties in case of a water spill or other incident. Call us at (209) 477-3090. 

Why Is Moisture Testing an Important Part of Preventing Further Mold Damage?

9/16/2020 (Permalink)

hand peeling wallpaper away from wall revealing mold on wall and back of wallpaper SERVPRO can detect hidden leaks which can lead to mold growth.

Stockton Homeowners Hoping Mold Damage Treatments Will Prevent Further Growth 

People living in Stockton know the importance of taking good care of their homes. Home upkeep makes for a better living environment, and it also boosts your house value if you decide to sell.  

Unfortunately, some home upkeep tasks seem never-ending, such as dealing with mold damage in Stockton homes. Anyone who tackles fungal growth in their home knows how easily it can grow back or appear in another part of the building.  

Why does mold come back so quickly? 

The mold you see consists of tiny tube-like cells called hyphae, which bond together to form a visible colony known as a mycelium. The mycelium releases new microscopic spores, which drift throughout your home on air currents or even carried on clothes, shoes, and pets. The spores can start a new colony anywhere that has: 

  • Moisture
  • Organic material for them to feed on
  • Darkness and the correct temperature 

What can I do to prevent new colonies from forming? 

The bad news is that you cannot wholly prevent new colonies from forming. Mold occurs in nature and can re-enter your home at any time.  

The good news is that there are steps you can take to reduce the chance of fungal regrowth. One thing you can do is minimize moisture in the area – and SERVPRO can help you with that. 

How does moisture testing help?  

You cannot see always see moisture. You might notice a tell-tale sign such as water dripping from a leaky faucet or moisture stains on the wall. However, moisture can also gather behind baseboards, behind furniture, inside walls, or under carpets. 

Moisture testing reveals wet areas that are ripe for mold growth.  

How does SERVPRO test for moisture? 

We have several pieces of equipment to hand: 

  • Moisture sensors to test carpets, padding, and the floor underneath
  • Moisture meters to measure moisture levels in various materials
  • Thermo-hygrometers to measure air temperature and humidity levels
  • Thermal imaging cameras to capture infrared images inside building materials 

Once we have a clear idea of the moisture levels, we can devise a drying scheme to reduce them and make the area less inviting to mold spores

If you suspect mold damage in your house, do not delay. Call SERVPRO of Stockton at (209) 477-3090.

What Equipment Does Best Clean Up for Floodwater?

5/27/2020 (Permalink)

flood in living room Call SERVPRO of Stockton to mitigate the flood issue in your home.

Calling SERVPRO for Flood Damage Ensures Your Stockton Home is Cleaned Quickly with Professional-Grade Equipment

Even if you try to be prepared for a flood, this is an emergency that leaves you stressed and confused. Knowing that you have a team of Stockton area professionals on your side to address your needs gives you peace of mind. Instead of trying to carry the burden of floodwater removal on your own, our trained technicians at SERVPRO come to the rescue with the latest technology and careful planning to execute the job. When all is complete, your interior ends up, “Like it never even happened.”

How Do You Begin the Loss Assessment?

We must have a total understanding of the flood damage in Stockton so that our crew can formulate a detailed plan for action. Our team works with you to determine the level of damage and conditions that may have been pre-existing. This thorough evaluation helps us streamline the cleanup and drying approach so that restoration efforts get focused on any contents or materials directly impacted by the water loss.

Why Call SERVPRO for Help?

We use tried-and-true methods for flood restoration. Everything we do to streamline recovery helps to save both time and money for our customers. Additionally, we work hard to reduce potential harm from microbial threats and the onset of mildew and mold. We also bring air movers, dehumidifiers, and other equipment to each water loss job to make everything go faster.

Is the Floodwater in My Home Dangerous?

Floodwaters bring a broad range of potential contaminants into your home that must be addressed with care and professional cleaning agents. Debris, silt, bacteria, and chemicals barely scratch the surface of what could be contained in the water flooding into your home. Our team works quickly to block off the flood loss to keep water from migrating as we begin the cleanup process.

• Powerful pump extractors mounted on our trucks allow us to pull up hundreds of gallons of water, including small debris.
• We treat the flood-loss zone using EPA-registered agents that lessen the potential of harmful contaminants spreading throughout the home.
• All of our crew wear personal protective equipment (PPE) for both our safety and to keep from tracking contamination from one room to the next as we work.

What are Air Movers and How Do They Work?

One of the most productive tools that we use for water loss projects is our air mover technology. These are high-velocity, centrifugal fans that optimize airflow, which then speeds up drying times in conjunction with our formula for appropriate humidity levels and temperatures in the loss zone.

Understanding Centrifugal Air Movers

Our inventory of equipment at SERVPRO includes hundreds of recovery tools, fans, and more. The centrifugal air movers produce concentrated air blasts that our team directs to specific points within the loss zone. Options include:

• Axial air movers: Great for use in open spaces, these air movers put out an immense amount of air. This helps to boost airflow throughout the impacted area while increasing evaporation. We often place these at exit points to help channel the moist air outside by way of negative airflow.
• Low-profile air movers: These low-profile models allow our crew to reach tight or challenging spaces that might be difficult to dry. We use these air movers for drying using carpet floating methods, and we also have several snout attachments that we can change out depending on the situation.

Can I Use My Dehumidifier?

We have industrial-strength desiccant dehumidifiers that we use in tandem with our fans and air movers to create the ultimate environment. Our unique formula for drying tells us how many fans and dehumidifiers to set up within the loss zone to amplify drying while also addressing the relative humidity levels.

What is a Controlled Demolition?

Materials impacted by harmful floodwaters must be removed and replaced to ensure safety and structural integrity. Drywall is porous, so our team uses flood cuts several inches above the waterline to remove all saturated materials. This also allows us to position our air movers to complete wall cavity drying, thus ensuring no hidden moisture gets left behind.

For cleaning up during the last phases of the project, our skilled technicians address residue and soil removal by wiping down all surfaces and cleaning any contents exposed to the standing water. We also remove and replace floodwater-saturated carpets and then deodorize your interior. Our Green Fleet carries a range of products and tools that facilitate easy cleanup and neutralization of foul odors, including ozone machines and thermal foggers.

Flood damage is no match for our trained team at SERVPRO of Stockton. To have a crew deployed to your location 24/7 for emergency assessment, call us at (209) 477-3090.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/20/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in Stockton, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Stockton today at (209) 477-3090 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Preventative Cleaning for Essential Businesses that Remain Open in Stockton, California

5/15/2020 (Permalink)

technician mopping a hardsurfaced floor in a lobby SERVPRO works hard to clean and then apply disinfectants to your Stockton business

SERVPRO of Stockton Helps Fellow Essential Businesses

Even with the "stay at home" and business closure orders by California's governor, grocery stores and other essential businesses that are open in California, Stockton, and our vicinity. These locations need to step up their preventative cleaning measures in order to protect their employees and customers.

Consider having SERVPRO of Stockton perform periodic or scheduled cleaning.

We are able to offer Stockton stores with a deep cleaning and/or the application of disinfectants on high-touch surfaces and we are able to help establish and participate in scheduled preventative cleaning during certain times and on particular days that meet your specific requirements.  

Businesses that are closed or have restricted hours can take advantage of after-hours cleaning.

SERVPRO of Stockton is flexible in the timing of periodic deep cleaning and disinfecting applications. We can use your "down-time" to do advanced cleaning. We have powerful equipment and our team members follow guidelines from the CDC and EPA. While we perform this work at open establishments it is more convenient to do much of it while the business is closed.  

-    Experienced in environmental and biohazard cleanup
-    Trained and Certified in several specialty cleaning disciplines
-    Part of the Stockton Community since 1968

SERVPRO of Stockton can help stop the spread of pathogens with preventative cleaning at your business location. Oh, yes we do work residential work too. To discuss your needs, to answer your questions, to establish a defensive cleaning strategy, please call today,

Advice from the medical and scientific community regarding how to deal with the coronavirus is based on present knowledge, which is subject to change as the situation continues to develop. There can be no assurance that disinfectants alone will be adequate to fully eliminate the virus. We are not physicians or infectious disease professionals. Consult your medical professionals for individual medical advice.

Some Warning Signs of Stockton Water Damage Issues

4/19/2020 (Permalink)

woman holding bucket to catch water dripping from ceiling Don't let water damage affect your home. Contact team SERVPRO right away when facing such an emergency.

Water Removal and Water Extraction Services in Stockton

Most homeowners do not have a backup plan in case of an emergency. In case of a sump pump failure, broken pipe, or leaking faucet, what should you do? If you encounter a water emergency in Stockton, taking an immediate action to start the water extraction process is essential to mitigate damage.

SERVPRO has provided water removal services in Stockton and surrounding areas for many years. We provide 24 hours a day, 7 days a week services, and we offer a fast response of 4 hours. We have the equipment and a trained team of technicians to remove the water, clean and dry your home. It only takes a few water inches to damage your home; the prompt services provided by SERVPRO can help you reduce the harmful water damage effects. Materials in your home can be damaged by the water that touches them or moisture in the air. Ergo, controlling temperature in your home, and using drying equipment can help in controlling humidity levels.

Initially, SERVPRO techs assess the damage and prepare a mitigation plan. Depending on the source of water, we start by removing the water and any debris in your living room, kitchen, etc. The next step entails removing your carpet flooring and other items damaged beyond repair. We embark on removing excess water from your drywall, floor, and walls. Our techs rely on moisture sensors and meters to detect moisture in carpets and padding. We also use thermo-hygrometers to measure relative humidity and temperature of air masses in your home. In case the specific humidity in your home does not match the acceptable indoor range, we can use dehumidifiers, among other devices, to remove excess moisture. Mopping up excess water and opening doors and windows is not the right approach. Instead, relying on a professional company that has a state of the art equipment to deal with such disasters is the best option.

Call SERVPRO of Stockton for water removal services at (209) 477 – 3090. We proudly serve Stockton, Lincoln Village, Ortega, and nearby areas. We're Faster To Any Size Disaster.  

Click here for more information about Stockton.

Mitigating Mold Damage In Stockton

3/8/2020 (Permalink)

mold growing on wall Once mold takes root in your property, it can keep recurring.

SERVPRO Considers Long-term Results When Mitigating Mold Damage in Affected Stockton Homes

We know how much of a nuisance mold development in your Stockton property can be because apart from posing some health risks, such growth is also an eyesore. You might be tempted to strip away every item or material covered in the dark mold spots, but such drastic action might not fix the issue – apart from being costly.

Involving a professional in the restoration of mold damage in your Stockton property ensures that every step necessary to remove and prevent mold growth from recurring is taken. When our SERVPRO team visits your home, we check all areas at risk of mold development rather than concentrating only on the affected areas. The main driving force behind such infestations is the presence of moisture. We use various equipment, including moisture meters, thermo-hygrometers, and thermal cameras, to check for moisture levels in materials, the air, and wetness in concealed areas. Such checks help establish if other areas are at risk of sprouting mold.

Following proper procedures helps ensure efficient removal of all traces of mold colonies. Our IICRC certified AMRT, Applied Microbial Remediation Technicians, understands various traits of fungus and therefore takes appropriate action. For example, we expect to find loose debris and dust containing spores, which readily spread when disturbed. Steps such as vacuuming areas before starting other cleaning procedures help remove loose debris. We also establish engineering controls such as sealing off doorways and other openings with 6-mil plastic sheets.

Our SERVPRO team cleans different surfaces vigorously to remove mold colonies. Procedures such as wire brushing help clean areas with massive deposits. We usually combine the physical aspect of cleaning with chemical actions such as the use of disinfectants to destroy the microbes through physical contact and antimicrobial agents, which inhibit growth. We also have Sporicides that control fungal and bacterial spores. If the growth affects porous materials, we remove the affected materials entirely to guarantee the removal of all traces of mold.

Once mold takes root in your property, it can keep recurring. Call SERVPRO of Stockton at (209) 477-3090 to help take proper control procedures.

For more about Stockton click here.

What’s Really Happening with Mold Damage Remediation in Stockton

12/29/2019 (Permalink)

mold damaged residential room Mold infestations can spread rather quickly.  Contact SERVPRO 24/7 365 days a year for remediation services.

Why SERVPRO Is an Excellent Choice for Mold Damage Remediation in Stockton

When mold growth enters the picture in your Stockton house, you might have no idea where to turn. The presence of mold in your dwelling can invoke fear of health complications and become embarrassing, especially if you attempt to manage it on your own yet fail in the effort. Mold smells unpleasant, and the staining it leaves on surfaces for all to see is a constant reminder that organisms are growing in the place you and your family call home. Our ability to remediate mold infestation following industry best practices is why we are highly rated by satisfied customers.

Change Your Mindset About Mold

One thing about mold damage Stockton residents need to grasp is that it is impossible to claim truthfully that the fungal organisms and their spores can ever be eliminated from your home. Mold spores are everywhere. Molds are critical to the environment; without the 100,000 plus species breaking down organic waste, we would be overwhelmed with debris. Molds inside attack organic building materials, however, one reason why we follow research-based methodologies to abate unwanted growth. Specific susceptible individuals react adversely to mold spores and residues, another reason why reliable mold remediation is the service we are proud to offer.

A Four-Step Process to Mold Management

When we assess and plan for mold remediation, we adhere to the Environmental Protection Agency (EPA) protocol. The science behind the procedure is why SERVPRO follows the process. It has four primary steps:

Contain the Mold

Because mold spores and residues are light and able to drift on air currents, it is crucial to keep these particulates in a secure space while we work to remove the microbial infestation. We use 16-mil polyethylene sheeting to close off the mold-containing area, employing air scrubbing technology to ensure a tight seal.

Remove the Mold

Although we do use antimicrobials at other times in the process, it is essential to understand the mold organisms must be physically brushed or scraped off solid surfaces. The success of this approach is why SERVPRO chooses this direct method. If porous materials are affected, we have options like soda blasting that remove mold and chemically incapacitate its ability to grow even if bits remain deeply embedded.

Clean Up Residues

During the removal process, spores shed, and pieces of mold organisms fall. We are persistent in our efforts to vacuum and wet-wipe debris. Our use of HEPA-filtered vacuums and EPA-registered cleaners is why SERVPRO meets the mark in every remediation job.

Dry Out the Area

Mold does not grow in the absence of moisture. Remediation fails if leaks continue or humidity remains high. Our dedication to eliminating moisture issues and the ability to address drying challenges is why SERVPRO is a full-service mold remediation company.

You need a company that ticks all the boxes when it comes to high-quality mold remediation services, why SERVPRO of Stockton fits the bill. Call us at (209) 477-3090 to set up a mold abatement evaluation.

Click here for more information about Stockton.

We Are The Leader In Stockton Mold Restoration

12/2/2019 (Permalink)

Mold spores all over the wall in a home Our techs provided a tear-out of the damaged drywall, lifted and inspected the carpet and baseboard for microbial growth in this home.

What Can Be Done About the Mold Odor in Stockton Homes? 

Health effects are the primary threat of mold growth and migration throughout your Stockton home, but it is not the only effect that our SERVPRO professionals must address when we arrive. Depending on the severity and time that colonization has been allowed to continue, your home could contend with widespread malodors along with the airborne contaminants. Addressing these conditions is also essential, as prolonged odor exposure for specific materials can become more and more costly to neutralize. 

That same odor that becomes a struggle to remove from specific materials and contents within your home can be the initial indicator for many about the mold damage in Stockton homes. It often lingers as a harsh, musty odor that can overpower areas. When you are smelling active colonization, there is also a strong likelihood that you are breathing in some of the volatile organic compounds, spores, and other potential contaminants thriving in the area as well. 

Malodors caused by mold damage rarely go away on their own, even with direct remediation efforts. That is why deodorization is a part of every remediation project that we undertake, ensuring that any lingering scents get addressed with our line of premier odor removal products and equipment. We have an extensive line of potent deodorizers to run in our thermal fogging machines, many of which can leave a pleasant citrus or cinnamon smell behind. 

Many of our remediation tactics can also reduce the strength and severity of lingering odors in the house. Our SERVPRO team utilizes practices like soda blasting, which can eliminate mold colonies without damaging the host material, but in doing so, also reduces a catalyst to the musty scent in the damaged area. In the worst cases, we can use our in-house licensed (#937457) contractors for controlled demolition approaches and repairs where necessary. 

Mold can be a disastrous presence in your home, and one that many property owners do not fully know how to handle. Let our experienced Applied Microbial Remediation Technicians help. Give our SERVPRO of Stockton team a call today at (209) 477-3090.

See more about Stockton.

We Are Ready To Tackle Your Stockton Flood Damage 24/7

10/10/2019 (Permalink)

One of our box trucks outside a home for a pack out One of our SERVPRO box trucks parked and ready for our team to perform a content pack-out so this home can be effectively dried and return to normal.

How SERVPRO Technicians Turn Around Flood Damage in Stockton Homes

Northern California is known for its excellent year-round weather; however, flood damage happens most often when sudden, intense storms crop up in the area.

When a Stockton home receives flood damage, the technicians arrive quickly to begin water extraction and cleanup efforts. It is not uncommon for floodwater to bring in foul odors, debris, sludge and other factors compounding the cleanup.


The technicians have a diverse array of equipment to tackle any problem the flood damage in the home presents. Along with their knowledge for restoration methods from all types of water damage, the technicians are also well-versed in working safely and avoiding cross-contamination during flood loss mitigation.

Safety First

Since groundwater has a rating as a class three biohazard, SERVPRO technicians wear full protective gear and test the water to determine what is in it before the clean up, so they use the appropriate bactericide or antimicrobials. In cases where only a portion of the home has damage, containment to inhibit cross-contamination is a common practice.

Controlled Demolition Speeds Restoration Efforts

Groundwater, even in small amounts, is damaging. Sheetrock wicks it rapidly and begins to buckle or warp. This requires flood damage removal and technicians remove it cleanly by cutting several inches above the waterline. The result is a far larger opening that allows more significant amounts of airflow and dries the water loss areas. Delaminated tiles also require removal and receive an inspection for cleaning potential and reuse. It is dependent on the materials used in construction and types of sealants that lend to whether or not there are restoration possibilities.

Rebuilding and Repairs Does Not Have to Be a Hassle

SERVPRO technicians understand flood loss in a home is a highly stressful event, and seeing your home under controlled demolition conditions may look hopeless. To lessen anxiety for homeowners, SERVPRO can offer restoration, repairs, and reconstruction as a one-stop service under their general contractor licenses:#937457.

SERVPRO of Stockton at (209) 477-3090 is ready to handle flood damage in homes 24/7 from cleanup to rebuilding. The technicians are local and arrive quickly because We're Faster to Any Size Disaster.

See more about Stockton.

Why Stockton Homeowners Need SERVPRO to Remediate Disaster Property Damage

7/31/2019 (Permalink)

Storms, fire, water, and mold. SERVPRO of Stockton is your natural disaster recovery team.

SERVPRO’s Fast Restoration Services for Stockton Homes 

We have sought out every single way to be a valuable asset to the Greater Stockton area, which goes far beyond our ability to handle disasters like fire, water, storm, and mold loss situations. This same mentality has helped us gain the prestige of becoming one of the Top 100 SERVPRO franchises in the country, and this has been an attractive quality to the top-tier restoration technician talent in the region to help continue to improve our reputation and regard in the communities we serve. 

Fire Damage

We live in an area prone to wildfires, and as such, we have had to focus the training of fire damage recovery in Stockton to smoke damage cleanup and removal as well. Smoke is one of the most detrimental effects, especially in a wildfire, and can substantially compromise the interior and exterior of properties that otherwise suffer no symptoms. We have sophisticated equipment that can address both residues and odors that smoke damage can cause to a house. 

We have a skilled content management team that can work quickly against the damage timetable when fires impact Stockton properties. Not only must our professionals earmark items that require relocation to our facility for focused attention and cleanup, but these same contents must also get labeled and cataloged meticulously to prevent any delay in returning them once the items have gotten cleaned, deodorized, and dried. We have specialized equipment for recovery in our facility like ultrasonic cleaning tanks that work to improve the look and function of soot-damaged possessions. 

With one of our owners being a Master Restorer through the Institute of Inspection, Cleaning and Restoration Certification (IICRC), all of the work that happens through our SERVPRO team gets overseen by a competent and well-educated recovery professional. No matter when or how fire affects your Stockton home, our specialists can be there quickly to help. 

Storm Damage

Storms can cause such substantial damage to structures throughout Stockton with little warning. We have a 24-hour staffed emergency line to put our customers directly in contact with members of our SERVPRO team. This immediate contact reduces delay and gets our professionals mobilized more quickly to get out and help during damaging weather conditions common to our areas like flooding, mudslides, and even wildfires. 

In California alone, billions in damages occur every year on account of storms, and Stockton maintains a fair share of this statistic. When minutes count, you need a team of professionals that know how to handle flooding and other detrimental circumstances within your house, while they can simultaneously install temporary construction solutions to prevent the situation from getting worse. Our professionals can do just that for the entire state of California and have even been sought out in national disasters occurring in Kentucky, Colorado, and New York. 

Even more than recovering your property and your belongings during a disaster, we know that storm damage recovery in Stockton is equally about helping our customers through the trying and traumatic experience. We arrive with portable power solutions for homes that have lost electricity. We have also helped families find their footing after a storm by getting temporary housing while restoration work gets underway, and more. 

Water Damage

We are committed to helping all of the residents and business owners in Stockton save money and time when they need restoration work after a water loss incident. We are so committed to helping that we host “Lunch n’ Learn” events which occur both at Eddie’s Pizza in Stockton and our cleaning facility. These quick courses offer fast and practical tips which stress the importance of preventative measures and damage control in a crisis. 

Our SERVPRO team originally got built on the back of a successful water damage restoration company servicing the Stockton area and founded by one of our co-owners, Roy Drake. This experience in the industry helped our crew to grow and excel in recovery and restoration efforts. We appreciate every available tool, device, and product that makes extraction and drying efforts occur most efficiently. 

We do not measure a job based on its size, as we have the resources and the roster to handle water damage in Stockton properties regardless of their severity. We have helped to overcome damage to substantial commercial structures like the Stockton Unified School District but also been equally instrumental in helping homes battling water loss as well. 

Mold Remediation

Mold can be a dangerous situation that many Stockton homes and businesses, unfortunately, must contend with over the years. Fluctuations in the relative humidity levels, and to the length of time it takes to mitigate and dry water damage and flood loss scenarios successfully, allow mold spores to seat and thrive into host materials within an affected area. Many property owners suspect its presence by a musty odor or discolored materials in damp areas. Our SERVPRO professionals can then test the environment and confirm the concentration of mold when lab analysis returns. 

Mold remediation is a multi-faceted restoration service that our technicians provide Stockton properties, which often begins with containment. Confining the spores prevents them from accessing new areas of the house while our professionals are getting to work on cleaning contaminated structures. This containment involves both the use of physical plastic sheeting and zipper lock chambers in conjunction with the use of air scrubbers and hydroxyl generators. 

We offer a full-service reconstruction for mold damage in Stockton homes and businesses as well when remediation efforts demand the removal of overly compromised structural elements and construction materials. We have experienced professionals that can utilize controlled demolition to ensure that installation goes smoothly and more efficiently to save you time and money. 

We know how valuable a fast and confident response is to any emergency that threatens your home or business in our area. As a top-tier franchise, we have technicians available 24/7 to help – se habla español. No matter what disasters come to your doorstep, our SERVPRO of Stockton team can make it “Like it never even happened.” Give us a call today at (209) 477-3090.

Our Certified Technicians Are Prepared To Restore Your Stockton Home

5/11/2019 (Permalink)

The insulation in this home had to be dried, reinstalled along with new wall material after we sprayed an antimicrobial agent into the cavity.

A Leaky Window Causes Water Damage in a Stockton Home

Are the windows of your home getting older? Time and years of exposure to the elements are all it takes for a reliable window to lose its water- and airtight properties and become a potential host for mold, warped or rotting wood, and soggy drywall. If left unchecked, this can cause a plethora of problems in any home.

If a leaky window is bringing water damage into your Stockton living room, the pros at SERVPRO are ready to assist you. Our certified technicians are highly trained to address fire, water, mold, as well as cleaning carpets, drapery, and upholstery. As a result, our teams specialize not just in cleaning immediate damage, but also in preserving and restoring your possessions to their preloss condition.

When our team comes to you, we can begin by evaluating moisture levels both in and behind the drywall around your window. From there, we can move and clean any furniture and drapery that has been affected by water damage. To address the moisture buildup around your window, we can establish a polyethylene drying chamber to accelerate the process of water elimination. This chamber can be made smaller as the amount of surface that requires moisture removal shrinks. Our team may create small vent holes to facilitate airflow during drying.

An air mover can be positioned at a 45-degree angle to the surface to dry around your window. This setup allows for moist air to bounce off surfaces and away from the wall so that warm, dry air from an industrial-grade dehumidifier can replace it. This process is not unlike positioning a pool cue to bounce a ball off of the cushioned edge and into the pocket of your choosing.

SERVPRO of Stockton is Faster To Any Size Disaster because we know disasters do not occur only during regular business hours. We can come to you at all hours, including on holidays, to address damage in your home. Call us today at (209) 477-3090 for a swift, effective response to your disaster.

Click here for more information about the City of Stockton working to protect, preserve, and document its local heritage.

If Your Stockton Dishwasher Leaks, Contact Our Crew For Help!

4/25/2019 (Permalink)

No matter the time, day, or the place, we're ready to help.

Call For Local Stockton Water Damage Remediation Services When Your Dishwasher Leaks

Leaking appliances can be aggravating as it is, but it is a whole other story when they cause water damage in your home. A broken water supply line can interrupt your daily routine of washing a load of dishes and then going to work. Finding water spilling out onto your hardwood floors can be concerning, but as long as you can reach out for help promptly, the damage does not have to be permanent.

It is never a wise idea to leave the water damage to sit in your Stockton kitchen after you have found it. The hardwood floors in your kitchen can absorb the water and then begin to bubble, swell, curve, and crack. Similarly, the toe kicks that connect the cabinets to the floor are liable to draw water up into the wood and then cause similar damage. The best way for you to combat the water damage in your kitchen before it can develop further problems, such as microbial growth, is for you to get professional help as soon as possible.

Here at SERVPRO, we operate by the words We’re Faster to Any Size Disaster. Our goal is always to reach your home as quickly as we can following your call for help. Furthermore, our technicians are IICRC-certified and always arrive at your residence equipped with advanced technology, which has been designed to combat whatever damages lie inside.

When we arrive, our technicians can launch right into cleaning up the water spill. SERVPRO can use devices such as extractors or wet/dry vacuums to clean up any stagnant water. Once the standing water has been taken care of, we can begin a drying process that has been specifically designed with the shape of your kitchen, and your hardwood floors, in mind.

SERVPRO can use flood drying mats to draw the moisture directly out of your hardwood flooring. Additionally, we can pair these mats with desiccant dehumidifiers, air movers, and ventilation fans. With this setup, moisture can be drawn out of your belongings, and dry air can be introduced to the area.

If an appliance leak leaves your home in critical need of assistance, never wait to get it. Get in touch with SERVPRO of Stockton by calling the number (209) 477-3090. No matter the time, day, or the place, we're ready to help.

Click here for more about Stockton.

SERVPRO Franchise Professionals Use High Tech Equipment to Extract Water in Stockton

2/27/2019 (Permalink)

SERVPRO has the equipment to quickly remove water from your flooded home.

The Extraction Equipment We Use in Flooded Stockton Homes

When it comes to natural disasters, Stockton residents are all too familiar with the often wide array of threats they can face throughout the year. Among the top concerns on this list is the threat of flooding, as these emergencies can happen with little warning and affect many properties simultaneously throughout the region. While many people know they can depend on us for our fast response times, you might want to know the work we get started once we arrive.

With flood damage, your Stockton home gets faced with a strict timeline to address its condition before things continually get worse. Within a day, drywall and other porous materials like it can become too saturated to support themselves, and they can pose risks to those assessing damage in the property. One of the initial steps that must get taken by our SERVPRO Franchise professionals is thorough extraction.

Our professionals that arrive at your flood-damaged address have many tools and advanced equipment designed to help extract water from your property fast in an emergency. In our SERVPRO Green Fleet of service vehicles that arrive with our highly-trained technicians, we have a truck-mounted pump that can quickly remove excess water pooling in regions of your house.

The team also has an array of handheld machines and tools that can work to extract floodwater from the property as well. Portable sump pumps and wet-vacs with extraction wands provide a more direct removal service and can access tighter spaces that could prove challenging for the large extraction equipment to reach and effect. Once extraction has taken place, we can get to work on assessing the full scope of the damage and removing exposed materials to get down to the studs and framework of your home.

Flooding is more of a common problem for area residents than you might believe. Our SERVPRO of Stockton water restoration specialists are available 24/7 with the industry-leading equipment and expertise to make flood damage “Like it never even happened.” Give us a call today at (209) 477-3090.

Read more about Stockton here.

The Solution To All Your Water Damage Issues In Lincoln Village Is The Team At SERVPRO

2/6/2019 (Permalink)

SERVPRO of Stockton is the obvious choice when a water emergency needs cleanup.

Why SERVPRO Is The Answer For Water Cleanup In Lincoln Village

Water is essential to a comfortable life in Lincoln Village. As long as your home’s plumbing, appliances, and fixtures do their jobs, it is rare to find a need for water removal or intensive drying. When a pipe bursts, a hose disconnects, or a toilet overflows, suddenly an excess of water makes life difficult. Large quantities of uncontained water are best managed by professionals with the equipment and training to mitigate the damage caused.

Everyone performs minor water cleanup duties in Lincoln Village, sponging up a spill or closing an open window during a rainstorm. It can be hard to determine when a water mishap becomes a water emergency requiring expert assistance. Allowing water to collect can lead to secondary damage, which is why we offer water damage assessment.

When water soaks into structural components like drywall or hardwood floors they can swell and distort. Once these building materials warp or crumble its structural integrity can become an issue. Building materials holding excessive moisture for more than 24 to 48 hours expose the home to the risk of mold growth. These severe side effects of water damage make it clear why SERVPRO crews need to respond.

Water cleanup must be thorough and followed by a specific drying protocol. The IICRC develops international standards for water loss mitigation. Our technicians master the many aspects of water removal, including detecting moisture levels and searching for hidden pockets of water with infrared scanning devices. Applying these standards consistently delivers the best results, and that is why SERVPRO should be called during a water emergency.

Depending on the source of the water, contamination can be an issue. Clean or Category 1 water usually can be pumped or extracted for disposal in the municipal sanitary system. Category 2 and Category 3 water, also called Gray and Black water contains increasing amounts of contaminants and might need disposal as a hazardous waste. Sewer backups and overland flood have a high probability of animal or human waste and chemicals. Handling this water can expose individuals to toxins, clarifying why SERVPRO’s trained and properly protected and equipped technicians are best prepared to clean up contaminated water.

SERVPRO of Stockton is the obvious choice when a water emergency needs cleanup. Schedule an assessment by calling (209) 477-3090.

Click here for more about Lincoln Village.

Stockton Homeowners Love SERVPRO Water Loss Services for Many Reasons

11/29/2018 (Permalink)

Stockton Property Owners Breathe a Sigh of Relief When SERVPRO Arrives for a Water Loss Service

Why SERVPRO uses IICRC Certified Technicians for Water Damage in Stockton Homes

The impact of water spills can only be measured several months after the initial damage has been cleared. One of the reasons homes are so vulnerable to water is that moisture can remain undetected for several months in crawlspaces, attics or between floorboards. These moisture pockets not only weaken structures but can become hotbeds for secondary damages such as mold growth. Ensuring a positive, professional and comprehensive cleanup is not always easy for a homeowner.

The problem with water damage in Stockton properties is that the longer it is left, the more damage it causes. SERVPRO is one of few providers to guarantee a 24-hour emergency call line for homeowners who notice water damage and can organize a service in as little as four hours of notification of loss. We can make this promise because we use local technicians who live and work here every day.

No two water damage services are the same. Small details like whether the affected area is carpeted or bare floorboards can make a crucial difference. SERVPRO has technicians that hold IICRC certificates in applied structural drying (ASD) as well as carpet maintenance. These are the small differences that make us the restoration agency of choice for homeowners suffering from property damages.

In any job where water is concerned the primary effort is to remove water as quickly as possible. However, we take care to ensure no further damage is caused during this process. Carpets, for example, become up to 50% weaker when saturated with water. Using portable extraction units, we take a measured approach to drying, often running over the affected area several times to ensure we do not damage your fittings.

Once a SERVPRO technician is satisfied that all signs of moisture are removed, we can begin to take preventive measures to avoid further damage. Preventative measures could include using a moisture meter to detect saturation levels inside walls or beneath floorboards. It could also include removing carpets to ensure both sides are cleaned and applying anti-microbial treatments to prevent secondary damages.

For unrivaled training in assessment and remediation of property damages, contact SERVPRO of Stockton at (209) 477-3090 to make the damage "like it never even happened.

Come and visit our diversified city right here.

Could You be Making a Mistake Where Humidity and Mold in Your Lincoln Village Home are Concerned?

10/28/2018 (Permalink)

Mold can spread very quickly when you least expect it. Stay vigilant and contact team SERVPRO should you see mold in your home.

Leaky Pipes Not Necessary for a Residence to Sustain Mold Damage in Lincoln Village

Many residences today have built-in features to cut down on wasted energy. Several homes in Lincoln Village often have air-tight seals that prevent the loss of climate-controlled air in the exterior from escaping to the outside, and vice-versa. These homes can succumb to other situations because of their construction.
The regular activities that residents engage in during the typical day can lead to mold damage in Lincoln Village. Microbes can start affecting the home's interior as soon as water vapor levels rise. Activities that produce water vapor in large quantities include showering, cooking, and even breathing.
Typically, these activities cause no severe effects but when inside a tightly constructed home, the water vapor remains inside. Even though microbes cannot enter as easily in this type of home as they can in another one, they still exist on clothing worn outside, shoes, food, and other objects carried inside.
SERVPRO remediates mold damage wherever we locate its presence. We look for it with our moisture detectors, as mold and mildew become more active in such locations. Once found, we go to work getting it out of your house.
The remediation process can require the cutting apart and removal of damaged materials. We always try to minimize this to keep costs low and also to keep the project from taking any longer than it absolutely must. Our goal is to work as rapidly as we can while still finding all of the damaged areas and getting them fully remediated.
Professional cleaning of personal belongings and other household contents needing attention due to mold damage is another service we provide at SERVPRO. If space permits, we can do this on-site. If we need more space than your home allows for the set-up of our equipment, we can box these items up and do the work at our secure location. We always treat your possession with the care they deserve, as well as give you a detailed inventory of each box. We continually update these lists as we perform the cleaning and restoration work, so you never have to guess about a specific item's location.
To prevent mold damage in the future, we recommend a heavy duty but low-maintenance dehumidifier for your home. Preventing the moisture and condensation accumulating again can keep explosive growth under control. Call SERVPRO of Stockton at (209) 477-3090 to find out how we can help you keep your home in pristine condition.
Click here for more about Lincoln Village.

Lunch N' Learn

6/8/2018 (Permalink)

Clayton conducting session.

SERVPRO of Stockton held a Lunch N Learn at Eddie's Pizza at the Marina Plaza. 

Owner and Partner Clayton Barry conducted the session. He covered varies topics regarding restoration and remediation concerns. Key topics in which were covered in Clayton's powerpoint were: Mold, Water Damage, Restoration Equipment, and the how and what's.

The attendees consisted of Property Managers in Stockton, CA.

SERVPRO provided education booklets and folders with helpful information. The information covered may questions and concerns about varies topics. They also provided references and guides to 3rd parties in which can be of use in case of a loss occurred.

All you can eat buffet of pizza, salad, and refillable drinks for everyone! 

& you can never forget dessert! Cupcakes provided by Lisa who is Stockton's Business Developer. 

If you are ever looking to see what exactly what we have to offer here at SERVPRO of Stockton, do not hesitate to give us a call at (209) 477-3090.

Restoration & Insurance

5/25/2018 (Permalink)

How Much Does Mitigation and Restoration Cost? This is a good question. When a disaster strikes a property, people deserve to know what the repairs will cost. At first glance, mitigation and restoration work seems expensive. That is because the labor costs and equipment charges have to support “the cost of doing business” for services that are not readily seen or understood. For example, restorative drying equipment has to be delivered and picked up at each job site. Administrative work is also required to gather job-photographs, measurements, floor-plan sketches and job diaries. These administrative tasks are required to document the work progress and the costs for you, for your insurance company, or a property management agent.  

For the most part, mitigation and restoration costs are determined by using a national third party costing program that features a regional rate sheet. Some of the charges are hourly rates, others are based on the square foot or lineal-foot measurements, and some fees are based upon daily equipment charges.

Most restoration contractors, many general contractors and the majority of insurance companies agree to use these established labor and line item costs. In other words, most reputable companies in the property damage recovery industry charge similar prices.

How Much Will Your Mitigation Work Cost?

Your insurance policy is a legal contract between you and your insurance company. (SERVPRO does not make interpretations concerning your policy or coverage.) Your Insurance Agent can help you understand your policy.

The purpose of insurance is to return your structure and your contents to the condition they were in “one-second before” the damage occurred. Insurance does not pay for mental stress or inconvenience. Some policies may pay for additional living expense if the damage is so severe you need to be relocated. Your insurance company will issue a claim number to identify your loss. All contractors and vendors will need to reference your claim number when they submit invoices (sometimes referred to as estimates). An Insurance Adjuster will also be assigned to your claim. 

Adjusters require information from the restoration company. That is another reason why insurance companies pay us to make a site visit, provide an estimate and a "scope" of services. Adjusters are certified representatives of the insurance company. They also make sure you're properly taken care of per the terms of the coverage you purchased according to the details in your printed policy. They also review and oversee the restoration project to its satisfactory conclusion. This is to assure that the insurance company is not taken advantage of by you (the policyholder) or by the service provider who is working on the claim.

Before the work is underway most restoration companies will discuss a "ballpark cost" including an opinion as to how long the project should take. Before the job is completed "hard numbers" will be presented. At SERVPRO of Stockton, we follow national price guidelines approved by the major insurance companies. Our costs are fair and they are regionally competitive.  Our job is to work on your behalf, to your satisfaction. Our pledge is to fulfill our famous slogan, "Like it never even happened."

SERVPRO is your Refrigerator Hero

5/24/2018 (Permalink)

How to Eliminate Serious Refrigerator Odors

During daily use, refrigerators will often pick up bad odors from food. These odors are usually controlled by performing regular refrigerator cleaning using a mild detergent and by keeping an odor absorbent material inside the refrigerator. Baking soda or granulated charcoal is the most common deodorizer used for this purpose. However, in time these absorbents become “full.” They lose effectiveness after a few weeks to a couple of months. Change them before they wear out. This keeps a refrigerator smelling clean and fresh.

Lunch N' Learn

5/24/2018 (Permalink)

Lunch and Learn & Educational Programs for Stockton Insurance Agents, Property Managers & Building Engineers are provided by SERVPRO of Stockton. CE classes provide California State approved Continuing Education for industry credits. Out (CE) classes are about Water Damage Mitigation, Fire Cleanup, Mold, Odor Control and even Ethics. These classes are usually between two and three hours in length and include a lunch. There is no fee for our educational programs.

We also offer Lunch and Learn programs on a variety of topics. These classes always include a breakfast or lunch. We speak on a variety of topics designed specifically for insurance agents, realtors and building engineers. We have programs that are fifteen minutes in length and expanded versions that are thirty minutes long. Our team is pleased to customize a presentation for your company on topics that are of interest to you. Usually, participates will ask questions. You can expect your group to spend ten to fifteen minutes addressing these questions. While State certified credits are not available for the Lunch and Learn programs, our clients find them to be valuable and even apply certain topics to their safety training programs.

It would be our pleasure to provide your organization with information about the disasters and problems that can affect your properties and clients, and the remedies to make it… "Like it never even happened."

In Stockton, we have delivered CE classes for insurance agents, and Real Estate professional. We have designed and delivered customized presentations for the City of Stockton School Department, the local Red Cross and a number of private real estate and property management companies. If you have interest in our education programs, please contact us at 209-477-3090. Let’s see how we can help you.