Recent Posts

Loosened Tub Seals Can Lead to Water Damage in Your Stockton Home

6/16/2018 (Permalink)

Water Damage Loosened Tub Seals Can Lead to Water Damage in Your Stockton Home Stockton Property Owners Rely on SERVPRO for Water Removal and Cleanup and Restoration

SERVPRO Removes Water and Moisture from Bathrooms Professionally

Daily showers taken by your family in your Stockton residence splashes water up against the sides of the shower stall. While this generally is an expected part of showering and taking baths, water that makes its way behind the tub seal often gets trapped there and eventually travels downward into the area behind the tub.
 
Problems in your Stockton residence with water damage in the bathroom often come from such water. Drains that leak on their exterior surfaces, between the pipe and the bottom of the tub, can also cause similar problems. When your tub stall's walls have a tiled design, a loss of grout or caulking can also permit water to leak between the tub and the wall.
 
Although this water might seem unimportant, it can quickly make problems for your home after it gets trapped. Unable to go anywhere else, or to evaporate at a very slow rate, it can rot your walls and the floor underneath the tub. If you notice a weakened floor in your bathroom, imagine the amount of weight a full tub forces on the much weaker floor beneath it, especially when someone takes a bath.
 
SERVPRO's professionals do more than solely getting the excess water and any damaged materials out when water damage affects a home. We also make sure that we stop any more water from entering where it should not by making small but crucial repairs when possible. Often, we find that this only requires a tightening up of connectors or a new application of plumber's tape. For structural or systemic problems, a general contractor should be called in for the repairs. For more substantial repairs involving broken pipes or drains, we rely on trustworthy and licensed partners to assist our customers with streamlined water damage mitigation. If you call us as soon as you notice a problem, more extensive restorative work may be eliminated.
 
We bag up and remove any damaged materials in the area. Leaving the area clean helps restoration work begin immediately after. However, we also need to ensure that the area is no longer damp. Moisture left behind can create the perfect environment for mold and mildew once the tub surround goes back to its original location. When we encounter secondary water damage such as microbial infestations, which does happen often, SERVPRO technicians can also perform the remediation that makes things right again, entirely “Like it never even happened.” Our qualified techs can apply an antimicrobial agent to inhibit fungal growth.
 
SERVPRO of Stockton can help get your house back into its preloss condition again. Contact us at (209) 477-3090 to reach our emergency services number, any hour of any day.

About our city of Stockton by clicking here

The Right Restoration Team For Fire Damages To Your Lincoln Village Residence

6/13/2018 (Permalink)

Fire Damage The Right Restoration Team For Fire Damages To Your Lincoln Village Residence SERVPRO of Stockton is ready to roll to your fire damage home.

Count on the professionals at SERVPRO for fire damage to your home

As much damage as a fire can potentially do to your Lincoln Village home; you would expect that cleaning up the mess is both complicated and elaborate. Often, homeowners struggle with choosing a restoration team, especially if their insurance company does not recommend one. With the importance of bringing your home back to the way it used to be, choosing the right team can help you to achieve this outcome more efficiently.

While many insurance companies already look to our experienced and professional SERVPRO team to address all manner of disasters that could affect your home, you might not always have the luxury of having this choice made for you. If you are facing fire damages to your Lincoln Village residence, you can count on our professionals to help you to bring your house back to its original condition quickly and correctly.

From the time that our experienced technicians arrive at your home, we get to work quickly on noticing the full scope of the damage and what is necessary to bring it back to its former glory. This assessment both aids in choosing the right personnel for the job, as well as determining equipment necessary to complete it.

With fire damages, soot and smoke are often two of the most significant contributors to keeping you from living comfortably in your house. Fortunately, our SERVPRO professionals get trained to handle any of the effects of a fire and have the equipment to overcome these damaging symptoms. For soot damage, the effects can often get dealt with by using specialized vacuums or dry/wet sponges.

Smoke damage often lingers in your home in the form of a noxious odor, but sometimes as persistent debris in the air as well. To combat the scent, a thermal fogger gets used to break apart harsh odor molecules while air scrubbers with filters can trap debris and other contaminants from the air in the affected areas.

While fire damages can appear overwhelming, the right team of professionals can make all the difference. You can count on our SERVPRO of Stockton restoration specialists to make quick work of the damage your house faces. Give us a call anytime you require assistance at (209) 477-3090.

Click here to learn more about Lincoln Village.

Lunch N' Learn

6/8/2018 (Permalink)

Community Lunch N' Learn Clayton conduction session.

SERVPRO of Stockton held a Lunch N Learn at Eddie's Pizza at the Marina Plaza. 

Owner and Partner Clayton Barry conducted the session. He covered varies topics regarding restoration and remediation concerns. Key topics in which were covered in Clayton's powerpoint were: Mold, Water Damage, Restoration Equipment, and the how and what's.

The attendees consisted of Property Managers in Stockton, CA.

SERVPRO provided education booklets and folders with helpful information. The information covered may questions and concerns about varies topics. They also provided references and guides to 3rd parties in which can be of use in case of a loss occurred.

All you can eat buffet of pizza, salad, and refillable drinks for everyone! 

& you can never forget dessert! Cupcakes provided by Lisa who is Stockton's Business Developer. 

If you are ever looking to see what exactly what we have to offer here at SERVPRO of Stockton, do not hesitate to give us a call at (209) 477-3090.

Why SERVPRO Requests Move-Outs for Mold Damage in Stockton

6/4/2018 (Permalink)

Mold Remediation Why SERVPRO Requests Move-Outs for Mold Damage in Stockton Rely on SERVPRO to remove any mold damage you find in your home.

Mold Remediation by the professional at SERVPRO may require move-out

One of the most challenging aspects of mold damage for many Stockton homeowners is often the prospect of a move-out. While we try to accommodate you as best we can, SERVPRO technicians and inspectors may sometimes mandate and assist with a temporary relocation of any residents to a hotel or second home. Safety is our primary concern when making this decision, but other considerations also factor into any recommendations we may offer on the matter. Read on for more information on why we might request a move-out while taking care of the mold.

Safety Concerns
The most crucial factor in our decision to recommend a move-out for mold damage in Stockton is always safety. Many types of mold can cause health effects throughout the home, and more massive infestations can cause far more severe problems than smaller colonies. If our technicians would not enter the area without safety gear on, they do not expect you to, either. Most circumstances necessitating a temporary move-out require us to use full-body protective suits and other airtight safety equipment while we work in the home. A temporary relocation helps to ensure the health and safety of everyone inside until our tests show both surfaces and the air to be free of contaminants and biohazards.

Our Work Environment
The rest of our decision-making factors usually center around how our technicians can do their jobs with minimal interference. If the infestation has spread around the home and we expect to corner off most of the livable areas, a move-out may be necessary out of accessibility concerns even if there are no safety concerns. However, we take every step we can to keep you in your home if possible, including limiting our work to a section or set of rooms if possible. Only rarely does SERVPRO recommend a move-out without safety codes requiring it.

SERVPRO of Stockton provides mold damage remediation and restoration services for even the most severe problems in local homes. Call us at (209) 477-3090 to find out how we can help.

Click here to learn about Stockton, CA.

Restoration & Insurance

5/25/2018 (Permalink)

How Much Does Mitigation and Restoration Cost? This is a good question. When a disaster strikes a property, people deserve to know what the repairs will cost. At first glance, mitigation and restoration work seems expensive. That is because the labor costs and equipment charges have to support “the cost of doing business” for services that are not readily seen or understood. For example, restorative drying equipment has to be delivered and picked up at each job site. Administrative work is also required to gather job-photographs, measurements, floor-plan sketches and job diaries. These administrative tasks are required to document the work progress and the costs for you, for your insurance company, or a property management agent.  

For the most part, mitigation and restoration costs are determined by using a national third party costing program that features a regional rate sheet. Some of the charges are hourly rates, others are based on the square foot or lineal-foot measurements, and some fees are based upon daily equipment charges.

Most restoration contractors, many general contractors and the majority of insurance companies agree to use these established labor and line item costs. In other words, most reputable companies in the property damage recovery industry charge similar prices.

How Much Will Your Mitigation Work Cost?

Your insurance policy is a legal contract between you and your insurance company. (SERVPRO does not make interpretations concerning your policy or coverage.) Your Insurance Agent can help you understand your policy.

The purpose of insurance is to return your structure and your contents to the condition they were in “one-second before” the damage occurred. Insurance does not pay for mental stress or inconvenience. Some policies may pay for additional living expense if the damage is so severe you need to be relocated. Your insurance company will issue a claim number to identify your loss. All contractors and vendors will need to reference your claim number when they submit invoices (sometimes referred to as estimates). An Insurance Adjuster will also be assigned to your claim. 

Adjusters require information from the restoration company. That is another reason why insurance companies pay us to make a site visit, provide an estimate and a "scope" of services. Adjusters are certified representatives of the insurance company. They also make sure you're properly taken care of per the terms of the coverage you purchased according to the details in your printed policy. They also review and oversee the restoration project to its satisfactory conclusion. This is to assure that the insurance company is not taken advantage of by you (the policyholder) or by the service provider who is working on the claim.

Before the work is underway most restoration companies will discuss a "ballpark cost" including an opinion as to how long the project should take. Before the job is completed "hard numbers" will be presented. At SERVPRO of Stockton, we follow national price guidelines approved by the major insurance companies. Our costs are fair and they are regionally competitive.  Our job is to work on your behalf, to your satisfaction. Our pledge is to fulfill our famous slogan, "Like it never even happened."

Results of Extreme Water Damage

5/25/2018 (Permalink)

The severity of a water-damaged location is classified by the source of the water and also by the materials that are affected. Another factor is the size/amount of what was affected. When the source of wetness is clean water, the damage is often less severe than when flooding that is caused by a sewage spill or a groundwater flow. When ceilings and upper walls are wet, it’s far more serious than when only a portion of flooring is wet. Don’t worry, there are times proven methods and scientific formulas to properly mitigate and restore each classification and category of water damage. (Mitigation means to stop and contain the damage, and restore means to rebuild or bring back to prior condition.)

What happens when the damage is really intense, will you need to move out? That is a common question. When facility’s systems such as plumbing, heating, and lighting are compromised, moving out during restoration is often the practical solution. When unsafe and unhealthy conditions are present, occupants should vacate. If habitation seriously impedes the cleanup and restoration efforts (especial when young children or seniors are present, it makes sense to move out. Any time the appropriate situation requires move-out we will respectfully notify your insurance adjuster or your property manager as needed. However, the final decision about moving out will be made between you and your insurance adjuster or property manager/landlord. When a disaster strikes, it is a stressful experience. No one enjoys having their home or workplace damaged or their daily life and routines interrupted. It is normal to feel a sense of helplessness. Interacting with an insurance company and having contractors in and out of your home is not familiar territory. From the start to the completion of a restoration project questions arise. SERVPRO of Stockton will be pleased to provide answers and information. We are here to serve the residents and business professionals of Stockton.

Content Specialists

5/25/2018 (Permalink)

There are situations when our Stockton area customers' homes or commercial properties require professional "pack-out" of contents and furniture. This is often done to facilitate drying and cleaning or repair (reconstruction) services to the structure. To make the job site available and to protect your contents.

When the situation demands, our friendly and skilled technicians are well trained and equipped to provide the very best in careful packing and pack-out services.   

The first step is to inspect the furniture and contents to record their condition, determine if the furnishings and contents require being cleaned and treated, restored or perhaps simply stored off-site.

When contents are not damaged and only need to be stored off-site, they will be wrapped with a protective layer of bubble wrap; padded packing blankets and a final layer of plastic that is secured in place with cellophane tape. Fragile stickers and identification labels are placed on each item. A detailed inventory record sheet is made, often including photographs.

Items that need to be cleaned will receive a degree of protective wrapping so they can be taken to our shop for further work.

Once the furniture is made ready for transport, it is carefully taken out of the building to one of our box trucks for delivery to our secure and climate controlled cleaning and storage facility on Stagecoach Road here in Stockton.

SERVPRO has been serving the city of Stockton since 1967. While our professionals are well known for water and fire cleanup of damaged structures, we bring have skills in working with personal belongings and contents and furniture. 

It might be an antique piece of furniture, a valuable oil painting, family heirloom, or a cozy lounge chair from the TV room... it's all important to you, and at SERVPRO of Stockton, that makes it important to us. 

First-Time Concerns

5/25/2018 (Permalink)

During a dire life-threatening crisis, it’s preposterous to consider shopping for comparative ambulance quotes. Wisely, city and country agencies regulate ambulance companies to prevent the unscrupulous and opportunistic behavior. When we need a first responder to provide life-saving remedies we make the emergency call fully assured that help is on the way to mitigate and stabilize the situation.

At SERVPRO of Stockton, we are an experienced property damage mitigation and restoration service provider for commercial and income properties. Similar to a medical emergency the response time for property disaster emergencies is also critical. Without prompt mitigation, things usually go from bad to worse. Repair costs increase the longer you wait. Rapid response to property disasters can also keep affected businesses operating and commercial and residential tenants in place. Even if companies and residents are temporarily displaced, prompt mitigation will help them return more quickly.

Yet, some property and facility managers remain hampered by a requirement to collect comparative bids. For example, at our company our telephone receptionists regularly receive calls from onsite property managers who say, “I’ve got standing water on the first floor of my building can you give us a quote?” Our customer service representatives often hear the following comment, “We have to get at least three quotes before we can use an emergency restoration vendor.”

 We understand a client’s responsibility to protect private resources, or public monies by hiring a qualified and approved company that will provide excellent services at a fair price. That’s why we make the following suggestion… 

Please understand that there are two distinct phases of work involved in most property damage cleanup projects. Unfortunately, these two phases are often seen as just one point of service. Admittedly the property disaster recovery industry has not done the best job in describing mitigation and restoration, or how this information can be used to your benefit.

Mitigate: To cause or to become less harsh, to make less severe or painful

Restoration: Bringing back to original position or condition.

Mitigation is the work performed by the first responders who provide critical service to contain the damage to the property. Water mitigation responders extract standing water, move contents to non-affected areas, begin to dry and clean the indoor environment to prevent the moisture from spreading and causing further (secondary) damage.

Using our ambulance analogy, the medical first responders may take the patient to the hospital for further treatments such as surgery and recovery. Similarly, water damage mitigation responders may hand the project over to the restoration team who will bring the property back to its original pre loss condition.

Whether you need emergency property damage mitigation or full restoration (build back) services, SERVPRO of Stockton will be there for you. You have our commitment that our fees are reasonable. We have a plan in place called Green Response. It is a pre-work authorization agreement that allows us to help you without having to sign last-minute paperwork or contracts when a disaster strikes. Our Green Response program is unique to SERVPRO of Stockton. It is a simple two-page document designed especially for professional property and facility managers.

Our customer service and commercial account representatives look forward to serving you. Please get in touch: 209-477-3090

Working as a T-E-A-M

5/25/2018 (Permalink)

Commercial Working as a T-E-A-M SERVPRO Disaster/Storm Team

Emergency property damage happens. When it does, a prompt response can save you time and money. The faster a professionalmitigation expert can be on scene to mitigate the disaster the better… the scale of damage is reduced and the inconvenience to the occupants can be minimized. People may be able to stay in their residences and business tenants may be able to continue operating when a skilled response team is in charge. That’s why we provide 24/7 emergency response services for fire and smoke, water damage, sewerage backups, window and door board-ups and crime scene cleanup.

Not everything is an emergency: Property owners, property managers, and facilities personnel face a variety of important maintenance and restorations issues that can be planned and scheduled. That’s why our local SERVPRO franchise performs non-emergency, specialty cleaning and restoration services such as Mold remediation, HVAC system cleaning, odor control, graffiti abatement, hoarder scene cleanup, death scene cleanup, power washing, Asbestos removal and reconstruction services. - You don’t have to have an immediate emergency to use our services.

SERVPRO is a nationwide cleaning and restoration franchise system that is well respected for its expertise in serving insurance companies. SERVPRO is proud to be an important part of that team. We also understand the property management and commercial real estate industry in our community. That’s how our company began many years ago. Today, serving property managers, risk managers and facilities engineers remains our focus.

Children Left Unattended Can Cause Fires in Your Ortega Home

5/24/2018 (Permalink)

Fire Damage Children Left Unattended Can Cause Fires in Your Ortega Home Call SERVPRO for Fire Damage Cleanup and Restoration in the Ortega Area

Protect Ortega Area Homes from Fire & Smoke Damage by Calling SERVPRO for Cleanup and Restoration

Kids are inquisitive and like to play with anything that they can find, but this endearing trait quickly becomes worrisome when their curiosity causes fire damage in your home. Leaving for a few moments to do something in another room is enough time for them to touch something they should not. Whether matches, a lighter, a candle, the stove, or an electric outlet, children can unknowingly put themselves in danger because of their curious nature. A child playing with matches could light the drapes in your living room on fire. By the time you get to the small-scale blaze with an extinguisher, the curtains have been completely burnt up, and the fire is spreading to cause more damage.

Accidents happen, and it is fortunate that there is professional help close by to address the fire damage in your Ortega home when they do. Our technicians can rush to your home as soon as we get your call. It is imperative for you to call for professional help no matter the scale of the fire; even a small blaze can leave behind damage that only a professional has the proper tools to remediate. If an expert gets to the damage swiftly, they are more likely to be successful in their remediation, as smoke and soot do more damage over time. The acidic nature of these combusted by-products can do great harm to plastics, metals, and even etch and damage glass surfaces.
 
SERVPRO technicians come to your home with advanced industrial-grade technology. We strive to address all aspects of fire damage, including the sight and smell. We can use one of three methods to help remove the greasy soot from your walls: abrasive, lubricative or chemical cleaning. All of these methods attempt to detach the soot from the surface they are adhered to. While working on the soot stains, SERVPRO can use air scrubbers with HEPA filters to capture the malodorous particles in the air and neutralize them.
 
Do not delay when something causes a fire in your home. Dial (209) 477-3090 to contact SERVPRO of Stockton. We strive to remediate your home as quickly as possible.

Where is Ortega CA?